Mapping experiences : a guide to creating value through journeys, blueprints and diagrams / James Kalbach
Publisher | (Sebastopol, California : O'Reilly) |
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Year | [2021] |
Edition | Second edition. |
Authors | *Kalbach, James author |
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Links to the text | Location | Volume | Call No. | Barcode No. | Status | Comments | ISBN | Printed | Restriction | Reserve |
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Links to the text | Library Off-campus access |
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OB00158173 | Proquest Ebook Central (電子ブック) / 同時アクセス数1 |
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Material Type | E-Book |
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Media type | 機械可読データファイル |
Size | 1 online resource (436 pages) : illustrations |
Notes | Includes bibliographical references and index Description based on print version record Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries HTTP:URL=https://ebookcentral.proquest.com/lib/hitotsubashi-ebooks/detail.action?docID=6406415 Pub. note=Click to View |
Subjects | LCSH:Customer relations LCSH:Organizational learning LCSH:Organizational effectiveness FREE:Electronic books |
Classification | LCC:QA76.9.I52 DC23:658.812 |
ID | 8000078169 |
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