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Practical Manual of Quality Function Deployment / by Davide Maritan

Publisher (Cham : Springer International Publishing : Imprint: Springer)
Year 2015
Edition 1st ed. 2015.
Authors *Maritan, Davide author
SpringerLink (Online service)

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OB00165298 Springer Business and Economics eBooks (電子ブック) 9783319085210

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Material Type E-Book
Media type 機械可読データファイル
Size XIII, 190 p. 52 illus : online resource
Notes 1 Quality Function Deployment (QFD): Definitions, History and Models -- 2 Strategic Matrices and Customer Analysis -- 3 QFD from Product Characteristics to Pre-production -- 4 Fuzzy QFD -- 5 QFD Case Histories
This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common “fuzzy” algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively
HTTP:URL=https://doi.org/10.1007/978-3-319-08521-0
Subjects LCSH:Production management
LCSH:Security systems
LCSH:Industrial organization
LCSH:Technological innovations
LCSH:Marketing research
LCSH:Business intelligence
FREE:Operations Management
FREE:Security Science and Technology
FREE:Organization
FREE:Innovation and Technology Management
FREE:Market Research and Competitive Intelligence
Classification LCC:TS155-194
DC23:658.5
ID 8000010224
ISBN 9783319085210

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