Practical Manual of Quality Function Deployment / by Davide Maritan
Publisher | (Cham : Springer International Publishing : Imprint: Springer) |
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Year | 2015 |
Edition | 1st ed. 2015. |
Authors | *Maritan, Davide author SpringerLink (Online service) |
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Links to the text | Location | Volume | Call No. | Barcode No. | Status | Comments | ISBN | Printed | Restriction | Reserve |
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Links to the text | Library Off-campus access |
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OB00165298 | Springer Business and Economics eBooks (電子ブック) | 9783319085210 |
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Material Type | E-Book |
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Media type | 機械可読データファイル |
Size | XIII, 190 p. 52 illus : online resource |
Notes | 1 Quality Function Deployment (QFD): Definitions, History and Models -- 2 Strategic Matrices and Customer Analysis -- 3 QFD from Product Characteristics to Pre-production -- 4 Fuzzy QFD -- 5 QFD Case Histories This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common “fuzzy” algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively HTTP:URL=https://doi.org/10.1007/978-3-319-08521-0 |
Subjects | LCSH:Production management LCSH:Security systems LCSH:Industrial organization LCSH:Technological innovations LCSH:Marketing research LCSH:Business intelligence FREE:Operations Management FREE:Security Science and Technology FREE:Organization FREE:Innovation and Technology Management FREE:Market Research and Competitive Intelligence |
Classification | LCC:TS155-194 DC23:658.5 |
ID | 8000010224 |
ISBN | 9783319085210 |
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